FAQs
🚚 Shipping & Delivery
Q: Do you ship across India?
Yes, we deliver across India via trusted courier partners.
Q: Do you offer international shipping?
Currently, we offer international shipping to select countries. Please write to hello@rangkriti.com for details.
Q: When will my order be shipped?
Orders are dispatched within 3–5 working days (unless it’s a made-to-order item). You’ll receive tracking details once shipped.
Q: How much does shipping cost?
- ₹99 for orders below ₹5000
- Free shipping on orders above ₹5000
Q: How can I track my order?
You’ll receive an email/SMS with tracking details once your order is shipped.
💳 Payment
Q: What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and wallet payments via secure gateways.
Q: Is Cash on Delivery available?
Currently, we do not offer COD. We’re working to enable this soon.
Q: Is my payment secure?
Absolutely. All payments are encrypted and processed through PCI-DSS-compliant gateways.
🛏️ Product Related
Q: Are your bedsheets handwoven?
Yes! Every piece is handwoven with care by skilled artisans using traditional looms and natural fibers.
Q: Do the colors look exactly as seen online?
We try our best, but due to lighting and screen settings, slight variations in color may occur.
Q: Will the bedsheets shrink after washing?
Our fabrics are pre-washed and finished to minimize shrinkage. Follow the care instructions provided for best results.
Q: Do you offer customization?
Not yet but we’re exploring it for future collections.
🌸 General Queries
Q: Is there a store I can visit?
No! Currently we are operating completely online.
Q: How can I contact customer support?
Email us at hello@rangkriti.com or WhatsApp us at +91 7966131721. We’re here Mon–Sat, 10 AM to 6 PM.
Q: Can I cancel my order?
Yes, if it hasn’t been shipped yet. Please contact us immediately with your order ID.